2004 : WHAT'S YOUR LAW?

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co-author (with Pete Senge et al.) of the best-selling Fifth Discipline Fieldbook, The Dance of Change, and Schools That Learn; and author of Who Really Matters: The Core Group Theory of Power, Priviledge, and Success
Kleiner's Law

Every organization always operates on behalf of the perceived needs and priorities of some core group of key people. This purpose will trump every other organizational loyalty, including those to shareholders, employees, customers, and other constituents.