Sabbagh's First Law
All the mistakes I have made in my life—not that there are that many, of course—have been because I failed to follow my own law.
Sabbagh's Second Law
The biggest problem with communication is the illusion that it has occurred. I think this is the more original and far-reaching of the two laws but I have put it second because it's not really mine. It was said to me by Alan Mulally, an inspiring Boeing manager (and they need inspiring managers at